Terms & Conditions
These Terms & Conditions govern your use of the Prime Way website and your bookings for transfers and tours in Kos. By using our services, you agree to these terms.
Bookings
- Bookings may be made online or by contacting us directly.
- You are responsible for providing accurate pickup/drop-off details and contact information.
- We may contact you to confirm details or clarify special requests.
Pricing
- Prices shown during booking are based on the details provided.
- Additional charges may apply for significant changes (e.g., route changes, extra stops, waiting time) and will be communicated where possible.
Cancellations and changes
Cancellations and changes may be available depending on the timing and booking type. Please contact us as soon as possible and we will assist you.
Waiting time
We monitor pickups and do our best to accommodate reasonable delays. If extended waiting time is required, we will inform you and may apply additional charges where applicable.
Passenger responsibilities
- Passengers must follow driver instructions and use seatbelts where applicable.
- Any damage or excessive soiling may result in charges.
- Please inform us in advance for child seats, accessibility needs, or oversized luggage.
Service availability
We may decline or cancel bookings in exceptional circumstances (safety, force majeure, severe weather, vehicle issues). We will make reasonable efforts to offer alternatives or refunds where appropriate.
Liability
Our liability is limited to the maximum extent permitted by law. We are not responsible for delays due to circumstances beyond our control, including traffic, road closures, or third-party disruptions.
Intellectual property
All content on this website (text, images, branding) is owned by Prime Way or its licensors and may not be used without permission.
Governing law
These terms are governed by the laws of Greece.
Contact
If you have questions about these terms, contact us at info@prime-way.gr.